Terms of Service

These Terms of Service (“Terms”) govern your use of Markscanner. By creating an account or using the service, you agree to these Terms. If you do not agree to these Terms, you may not use the service.

The service

Markscanner is a web-based marking assistant that uses AI to draft marks, comments, explanations, and feedback on uploaded student work. It is a review-and-approve tool: suggested marks and comments are not final until the teacher reviews and approves them.

Features and providers may change over time. Pricing changes will be communicated before they apply to paid users.

Educational use

Markscanner is designed for educational assessment and feedback workflows. You may use it to help review, grade, comment on, organise, and return student work.

You agree not to use Markscanner for unrelated profiling, surveillance, discipline, admissions, employment, or other non-educational decisions.

Who may use it

Markscanner is intended for teachers, tutors, schools, departments, tutoring centres, and educational institutions.

Students should not create accounts or use Markscanner directly unless expressly permitted by their school or parent/guardian and by Markscanner.

Student data and authority

You represent that you have the necessary authority, consent, institutional approval, or lawful basis to upload student work, rosters, rubrics, assessment materials, and related educational records to Markscanner.

You are responsible for ensuring that your use of Markscanner complies with your school’s, district’s, board’s, tutoring centre’s, or institution’s policies around student data, assessment, grading, AI tools, and parent/student notice where applicable.

You agree not to upload student information that is not reasonably necessary for using the service.

Your account

You’re responsible for keeping your credentials safe and for activity that happens under your account. Tell us promptly if you think your account has been accessed without permission.

We may suspend or restrict access if we believe an account has been compromised, is being misused, or creates a risk to Markscanner, users, student data, or the service.

Acceptable use

You agree not to:

• upload content you do not have the right or authority to submit;
• upload unnecessary sensitive personal information, health information, government identifiers, disciplinary records, or documents unrelated to educational grading;
• use the service in ways that violate your institution’s academic-integrity, privacy, AI, or student-data policies;
• rely on Markscanner for unrelated profiling, surveillance, discipline, admissions, employment, or other non-educational decisions;
• attempt to reverse-engineer, scrape, overload, disrupt, or bypass the service;
• use the service to produce or distribute content that is illegal, harassing, abusive, or harmful.

Subscription and billing

The individual teacher plan is $49 CAD per month, plus applicable taxes, billed monthly through Stripe, our payment processor. Your subscription renews automatically each month until you cancel.

There is no trial. You can cancel from your account at any time. Cancellation takes effect at the end of the current billing period. We do not provide partial-month refunds except where required by law.

If payment fails, we may suspend access until payment is completed.

If we change the price of a paid plan, we will notify affected users before the change applies.

School, department, tutoring centre, and institutional pricing is handled separately by written agreement.

AI output and teacher responsibility

Marks, comments, explanations, and feedback sheets produced by Markscanner are draft outputs. The teacher is the final decision-maker on every grade.

You are responsible for reviewing, editing, approving, and using results before returning them to students or relying on them in your assessment workflow.

AI output may be incomplete, incorrect, inconsistent, biased, or inappropriate for a particular student or assessment, especially where handwriting is unclear, pages are missing, questions are ambiguous, or uploaded work does not match the expected rubric.

Markscanner is not a substitute for professional judgment. You agree not to rely on Markscanner as the sole basis for final grades, academic decisions, discipline, placement, promotion, or other high-impact decisions without teacher review.

Your content

As between you and Markscanner, we do not claim ownership of rosters, scans, rubrics, uploaded student work, assessment materials, or reviewed grading output.

You are responsible for ensuring you have the rights and permissions needed to upload and use that content with Markscanner.

You grant us a limited licence to process that content solely to provide, secure, support, and operate the service for you.

We do not use student work, prompts, files, grading output, or feedback to train Markscanner models, and we do not permit our AI providers to use that content to train their general models. See our Privacy Policy for details.

Markscanner property

Markscanner, including the software, interface, workflows, documentation, branding, and underlying technology, is owned by us or our licensors.

These Terms do not transfer ownership of Markscanner to you. You may use Markscanner only as permitted by these Terms and the service features available to your account.

Privacy

Our collection, use, storage, and disclosure of personal information is described in our Privacy Policy. By using Markscanner, you acknowledge that student work and related information will be processed as described there.

Availability, warranties, and liability

We work to keep Markscanner reliable, but the service is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, our total liability for any claim relating to the service is limited to the fees you paid to us in the twelve months before the claim.

We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, lost goodwill, business interruption, or harm caused by reliance on unreviewed AI output.

Indemnity

You agree to defend and hold Markscanner harmless from claims, losses, damages, liabilities, and expenses arising from your misuse of the service, your violation of these Terms, or your upload or use of content you did not have the right or authority to submit.

Termination and export

You may cancel at any time. We may suspend or terminate accounts that violate these Terms, misuse the service, create risk for Markscanner or other users, or fail to pay.

After cancellation or termination, your account data will remain available for export for at least 30 days unless we are legally required to remove access sooner. After that period, we may delete or disable access to the account and associated data.

Backup copies may remain for a limited period as part of normal backup, security, and disaster-recovery processes, as described in the Privacy Policy.

School and institutional agreements

If Markscanner is provided under a separate written agreement with a school, school board, district, department, tutoring centre, or educational institution, that agreement controls where it conflicts with these Terms.

Changes to these Terms

We may update these Terms. For material changes, we’ll update the “Last updated” date above and notify active account holders by email or through the service.

Continued use after a change takes effect means you accept the updated Terms.

Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there. Disputes will be handled in the courts of Ontario, subject to any non-waivable consumer rights in your jurisdiction.

Contact

Questions about these Terms: [email protected]. Markscanner is operated from London, Ontario, Canada.